Across Assist ventured into the assistance market in India offering a range of service including corporate mobility, travel assistance and extended warranty as well as other assistance services such as health concierge, emergency assistance etc. Having tie-ups with one of the largest networks of global service providers, Across Assist provides a seamless customer service platform that is accessible 24*7 for any assistance needs to its customers, globally.
Here are the prominent ways in which Across Assist helps you:Variety of assistance servicesOur range of assistance service includes emergency medical assistance, travel assistance, security assistance, and concierge services, both domestic and international. At the end of the day, what you get is complete peace of mind.We speak your languageAcross Assist connects you with a network of multi-lingual Alarm Coordinators who are specialists in handling emergencies of any kind.
The Across Assist has its Alarm Centre based out of New Delhi, India. The Alarm Centre acts the point of contact for the customer to reach out for their specific assistance needs. The Centre is manned by multi-lingual specialists who are available 24*7 to assist customers with any kind of emergency.
In case you need assistance of any kind, you must get in touch with our Alarm Centre Coordinators via the Helpline Number shared with you at the time you enrolled as a member of Across Assist. They are available round the clock to assist you in any way possible.
For any medical emergency, we are happy to connect you with our in house medical practitioner irrespective of your location. Our primary focus is always on providing service to cater to your requirements.
We have consciously kept the paperwork in relation to raising a claim request to a minimum. The quantum primarily depends on the type of claim being requested. That said, we are happy to guide you through the entire process. All you need to do is to get in touch with us via email, phone or fax.
Across Assist via a Global Network of partners are able to provide wide coverage with Alarm Centres located in 32 countries around the globe.
Evacuations or repatriations from any destination across the globe can be organized in a very period of time by working with our network of aero-physicians and Across Assist’s in house medical team. Any medical assistance required in this evacuation such as stretcher facilities for commercial airline transfers, repatriations using air ambulances or chartering special flights where there are multiple fatalities in the instance of the natural calamity can be initiated through Across Assist.
Large Corporate Groups are eligible for specialised, tailor made corporate assistance solutions that can cater to the needs of corporate employees.
For domestic cases, decisions to repatriate or evacuate a patient will be taken by our Medical Director and Coordinating Doctors available at our assistance Centre in India (Noida). If the patient is located overseas, doctors available at strategic medical bubs will decide on the course of treatment including evacuation.
Across Assist has a 24 X 7 Alarm Centre based in India. You can speak to our multilingual alarm centre specialists who can assist in any kind of emergency.